We are currently seeking a passionate Property Supervisor - Owner Relations to join the Gramacho, Valley and Vale da Pinta Residences.The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.Key Responsibilities
Coordinate, organise and direct all Owner Services functions
Be totally familiar with all aspects of the various contractual agreements available to resort owners.
Maintain a comprehensive, working knowledge of all Owner Services and resort policies and procedures as well as the operating policies of those departments supporting owner interests: such as Front Office, Maintenance and Housekeeping.
Establish and maintain credible and professional rapport with owners by frequent and timely communication, problem solving resolution, and professional services.
Keep the Unit Manager of Owner Services appraised of owner concerns and conflicts, systematic or recurring problems or observations to improve service or remedy hazardous conditions on the resort.Other Duties and Responsibilities:
2-5 years of employment in a related position, property management.
Requires advanced knowledge of the hospitality and property management fields.
Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.
Requires highly developed communication skills