Adecco is recruiting an
Invoicing Supervisor
for a prestigious Shared Service Center located in Maia.
Key Responsibilities:
* Oversee the entire billing cycle, ensuring timely and accurate invoicing in compliance with internal controls and regulatory requirements.
* Monitor workloads across the team, adjusting resources to meet priorities and deadlines.
* Act as the escalation point for complex invoicing or process issues, supporting Analysts and Referents in resolution.
* Track and report invoicing KPIs, analyzing trends and identifying opportunities for streamlining and improvement.
* Lead or contribute to continuous improvement projects aimed at increasing efficiency, compliance, system usage, and process quality.
* Prepare regular management reports and provide insights to senior leadership.
* Perform manual adjustments in ERP (freight, turnover, and stock provisions).
* Ensure adherence to SOX controls, and liaise with internal and external auditors.
* Collaborate with other departments (logistics, sales, etc.) to ensure alignment and smooth operations.
* Build and maintain effective relationships with internal stakeholders and external suppliers.
* Ensure oversight of transactions processed by third-party providers, monitoring controls and interactions performed by the team to guarantee compliance with internal policies, Incoterms, accounting standards, and audit requirements.
* Provide leadership and direction to the team, ensuring objectives and deadlines are met.
* Manage, coach, and develop team members through regular feedback, performance evaluations, and training support, while also addressing aspects of people management such as absenteeism, adherence to workplace policies, and conflict resolution.
* Promote a positive team culture focused on accountability, collaboration, and continuous learning.
Requirements:
* Bachelor's degree in Finance, Business Administration, Accounting, or related field.
* Equivalent secondary education combined with solid professional experience in Invoicing, Accounts Receivable, Collections, or Finance may also be considered.
* 3–5 years of experience in Invoicing, Accounts Receivable, Collections, finance operations, or other relevant Finance-related positions, preferably in multinational/shared services organizations.
* Strong leadership and people management skills, with experience in coaching and developing teams.
* Excellent organizational and problem-solving abilities, with a proactive and hands-on approach.
* Strong communication skills in English; proficiency in additional languages (e.g., French, German, Spanish, Italian, Portuguese) is a plus.