Descrição da Função
Adecco is recruiting a
Credit Management Supervisor
for a prestigious Shared Service Center located in Maia.
Key Responsibilities
Oversee the daytoday Credit Management operations, ensuring effective assessment of customer creditworthiness and accurate management of credit limits in line with company policies.
Monitor outstanding receivables and portfolio risk, ensuring proactive actions to minimize potential default exposure.
Act as the escalation point for complex credit cases, litigation portfolios, disputes, and highrisk customers, supporting Analysts and Referents in the resolution process.
Manage all factoring activities, including negotiations with financial institutions and oversight of factoring utilization, compliance, and reporting.
Track and report Credit Management KPIs, analyzing trends, risks, and opportunities for process optimization and risk mitigation.
Prepare regular management reports and provide insights to senior leadership regarding credit exposure, overdue performance, and portfolio risk.
Ensure adherence to internal controls, SOX requirements, company policies, and regulatory standards, liaising with internal and external auditors when necessary.
Collaborate closely with internal teams (Accounts Receivable, Treasury, General Accounting, Bank Accounting, Sales) to ensure alignment on financial flows and customer risk management.
Oversee creditrelated monthend and yearend closing activities, ensuring accuracy, compliance, and timely reporting.
Lead or contribute to continuous improvement initiatives aimed at increasing efficiency, strengthening internal controls, enhancing system usage, and improving process quality.
Provide leadership and guidance to the Credit Management team, ensuring service levels, objectives, and deadlines are consistently met.
Manage, coach, and develop team members through performance management, continuous feedback, training, and career development, while addressing people management aspects such as workload allocation, absenteeism, engagement, and conflict resolution.
Promote a team culture focused on accountability, collaboration, customer focus, and continuous learning.
Profile
Bachelors degree in Finance, Business Administration, Accounting, or related field.
Equivalent secondary education combined with solid experience in Credit Management, Accounts Receivable, Cash, Treasury, or Finance may also be considered.
35 years of experience in Credit Management, Accounts Receivable, Cash, Treasury, Finance Operations, or other Financerelated functions, preferably in multinational or Shared Services Center environments.
Strong organizational, analytical, and problemsolving abilities, with a proactive and handson mindset.
Strong leadership and people management skills, with demonstrated experience in coaching and developing teams.
Strong communication skills in English; proficiency in additional languages (French, German, Spanish, Italian, Portuguese) is a plus, depending on market coverage.
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