MISSION:
"F&B Outlet Supervisor" is responsible for assist coordinating all areas of the F&B department and maintain the Hotel´s services and reputation.
Job Summary:
- Develops a food and beverage operating strategy that is aligned with the brand´s business strategy and leads its execution;
- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team);
- Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change;
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee;
- Follows up to ensure complaints have been addressed to the guest´s satisfaction;
- Supervises all the F&B operations and outlets (e.g., breakfast presentation, cleaness…);
- Complies with all corporate accounting procedures;
- Provides excellent customer service.
Requirements:
- Self-Driven;
- Initiative and team spirit;
- High skills Managing people;
- Banquet, Breakfast and Hotel experience;
- Hotel Experience.
Education/Professional Experience:
- High School Degree or Specialized High School Degree;
- 1-3 years previous experience in the function.
Linguistic Knowledge:
- Good communication skills in English and Portuguese (written and spoken).
What to join us? Apply Now: jobs@sheratoncascais.com