Adecco is recruiting a
Credit Management Supervisor
for a prestigious Shared Service Center located in Maia.
Key Responsibilities
Oversee the day-to-day Credit Management operations, ensuring effective assessment of customer creditworthiness and accurate management of credit limits in line with company policies
Monitor outstanding receivables and portfolio risk, ensuring proactive actions to minimize potential default exposure
Act as the escalation point for complex credit cases, litigation portfolios, disputes, and high-risk customers, supporting Analysts and Referents in the resolution process
Manage all factoring activities, including negotiations with financial institutions and oversight of factoring utilization, compliance, and reporting
Track and report Credit Management KPIs, analyzing trends, risks, and opportunities for process optimization and risk mitigation
Prepare regular management reports and provide insights to senior leadership regarding credit exposure, overdue performance, and portfolio risk
Ensure adherence to internal controls, SOX requirements, company policies, and regulatory standards, liaising with internal and external auditors when necessary
Collaborate closely with internal teams (Accounts Receivable, Treasury, General Accounting, Bank Accounting, Sales) to ensure alignment on financial flows and customer risk management
Oversee credit-related month-end and year-end closing activities, ensuring accuracy, compliance, and timely reporting
Lead or contribute to continuous improvement initiatives aimed at increasing efficiency, strengthening internal controls, enhancing system usage, and improving process quality
Provide leadership and guidance to the Credit Management team, ensuring service levels, objectives, and deadlines are consistently met
Manage, coach, and develop team members through performance management, continuous feedback, training, and career development, while addressing people management aspects such as workload allocation, absenteeism, engagement, and conflict resolution
Promote a team culture focused on accountability, collaboration, customer focus, and continuous learning
Profil
Bachelor's degree in Finance, Business Administration, Accounting, or related field
Equivalent secondary education combined with solid experience in Credit Management, Accounts Receivable, Cash, Treasury, or Finance may also be considered
3–5 years of experience in Credit Management, Accounts Receivable, Cash, Treasury, Finance Operations, or other Finance-related functions, preferably in multinational or Shared Services Center environment
Strong organizational, analytical, and problem-solving abilities, with a proactive and hands-on mindset
Strong leadership and people management skills, with demonstrated experience in coaching and developing team
Strong communication skills in English; proficiency in additional languages (French, German, Spanish, Italian, Portuguese) is a plus, depending on market coverage
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