MISSION:
Ensure the best experience to the guests.
Job Summary:
- Assisting the Executive Housekeeper at the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry;
- Works with employees to verify property guestrooms, public spaces and employee areas are clean and well maintained;
- Completes inspections and holds people accountable for corrective action;
- Verifies guest room status is communicated to the Front desk in a timely and efficient manner;
- Inspects guestrooms on a daily basis;
- Obtains a list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments;
- Invenntories stock to verify adequate supplies;
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
Requirements:
- Stress management and team motivational skills;
- Expert leader and a team player;
- Attention to detail and high organizational capacity, sense of responsibility and rigor;
- Previous experience working in housekeeping is required.
Education/Professional Experience:
- High School Degree;
- 1-2 years previous experience in the function.
Linguistic Knowledge:
- Good communication skills in English and Portuguese (written and spoken).
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