Hotel F&B Operations Supervisor
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The role of Hotel F&B Operations Supervisor is to lead the Food and Beverage team in delivering exceptional service standards, managing day-to-day operations, and driving business growth.
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Responsibilities:
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* Supervise and coordinate all food and beverage outlets (restaurant, bar, room service, minibars, events), optimizing resources and ensuring high operational standards.
* Manage inventory, handle ordering and stock control, ensuring daily availability and preventing stockouts.
* Coordinate with the Chef and kitchen team to plan breakfast and à la carte menus, adapting to dietary requirements and special guest requests.
* Plan and supervise event setups, banquets, and buffets, ensuring every detail meets hotel standards in both quality and presentation.
* Lead and motivate the F&B team across all shifts, focusing on morning operations and smooth communication between kitchen, service, and front desk.
* Ensure compliance with hygiene, food safety, and cleanliness standards across all F&B areas.
* Proactively resolve guest complaints or service issues, striving for excellence and continuous improvement.
* Train and coach staff on service protocols, customer care, and product knowledge.
* Analyze and propose improvements in F&B operations, staying updated on industry trends and guest expectations.
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Qualifications:
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* Minimum 1 year of experience in a supervisory role in a 4-star hotel restaurant, with a strong focus on à la carte service.
* Knowledge of inventory management, cost control, and coordination of services for events or group bookings.
* Strong guest service orientation, ability to anticipate guest needs, especially during high-demand breakfast periods.
* Effective leadership, communication, and teamwork skills.
* Up-to-date knowledge of hygiene regulations and food handling procedures applicable to the hospitality industry.
* Flexible availability and ability to adapt to peak activity times across different outlets.
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Key Skills:
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Self-starter, creative problem-solver, flexible and resilient. Ability to work in cross-functional teams and comfortable in a start-up environment.
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Diversity and Sustainability:
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At our hotel, we foster an inclusive work environment that celebrates individuality and diversity. We engage in sustainable practices and community projects that promote cultural preservation and other initiatives.
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Application Process:
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We look forward to reviewing your application for this exciting opportunity to join our dynamic team. For more information about our hotel, please visit our website.