O2c (Order To Cash) - Supervisor
(m/f)
Referencia: JN -052026-7024030
Adicionado em 25.05.2026
Sobre os nossos clientes
Shared Service Center (SSC).
Descriçăo da oferta
Supervise strategic and operational management of the Order-to-Cash (O2C) and Credit Management functions within a Shared Service Center (SSC). The supervisor plays a key role in process optimization, monitoring KPIs, ensuring compliance with policies, and identifying opportunities for strengthening customer relationships, improving cash flow, and minimizing overdue receivables.
Description
Lead and manage end-to-end O2C and Credit Management operations across assigned regions/entities.
Drive performance against KPIs, including DSO, aging, cash application accuracy, and collection effectiveness.
Oversee credit and collections strategy, dispute management, and escalation handling.
Ensure internal controls, compliance, and audit readiness.
Monitor AR aging and mitigate credit risk exposure.
Support month-end, quarter-end, and year-end AR close processes.
Partner with CFOs, controllers, sales teams, and stakeholders to improve cash flow.
Drive automation and digital transformation in O2C/AR processes.
Manage team capacity, performance, and succession planning.
Profile
Bachelor's degree in Accounting, Finance, or related fields.
5-10 years of experience in O2C or related financial operations, with at least 2-3 years in a supervisory role.
Hands-on experience in shared service environments, supporting multinational operations.
Proficiency with ERP platforms (SAP S/4 is required) and Excel tools for financial analysis and reporting.
Expertise in O2C and Credit Management, with proficiency in ERP systems (SAP S/4) and advanced Excel tools (e.g., pivot tables, macros).
Ability to lead multi-functional teams in a Shared Service Center environment.
Proven decision-making, problem-solving, and process optimization capabilities.
Strong analytical, communication, and relationship-building skills.
Ability to work effectively under pressure, ensuring accuracy and attention to detail.
Successful implementation of digital automation initiatives.
Maintenance of compliance and audit standards.
Positive team engagement and performance outcomes.
Job Offer
Career Development.
O que procuramos
O2C (Order to Cash) - Supervisor (SSC).
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