Job Description:
We are seeking a dedicated and skilled sales professional to join our team as a Nike Store Athlete. As a key member of our store staff, you will be responsible for delivering exceptional customer service and providing a premium consumer experience by demonstrating expertise in navigating individual needs and offering complete solutions through Nike products and services.
Your mission will be to connect customers with the right product, drive sales, and build the bond between consumers and the brand by providing superior service and adapting brand stories to the retail setting.
Responsibilities:
* Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
* Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
* Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary
* Serve as a product knowledge resource for consumers and entry-level associates. Seek educational opportunities to develop advanced-level or specialized knowledge about selling, Nike products, and culture, sales, and service techniques
* Assist Leads, Senior Associates, and Managers in training entry-level associates
* Assist with loss prevention efforts by providing proactive customer service
* One or more years of customer service and/or retail experience preferred
* Demonstrable passion for the Nike brand
* Able to perform basic math functions, including addition, subtraction, multiplication, and division
* Able to effectively communicate in verbal and written English (or other relevant language)
* Able to accomplish multiple tasks in a fast-paced environment
* Able to work effectively with others in a team-oriented environment and provide excellent customer service
Requirements:
* Customer service and sales experience
* Product knowledge and sales techniques
* Basic math functions
* Effective communication skills
* Ability to work in a fast-paced environment
* Teamwork and collaboration skills