Are you a strategic leader seeking to drive customer success in the digital sphere? As a Digital Customer Engagement Manager, your mission will be to oversee the seamless transition of clients onto SAP Enterprise Cloud Services. You will be responsible for coordinating all aspects of service delivery, ensuring that milestones are met and critical situations are effectively managed.
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Your role will involve working closely with various stakeholders to ensure that customer needs are met and exceeded. This will include collaborating with sales teams to facilitate smooth handovers, contributing to the onboarding process for new customers, and orchestrating project delivery according to planned scope and budget.
In this dynamic and fast-paced environment, you will have the opportunity to make a real impact on our clients' businesses. You will work collaboratively with cross-functional teams to deliver exceptional results and drive business growth.
To succeed in this role, you will require strong technical expertise in SAP Basis, as well as experience in HANA database management and SAP Upgrade & Migration. Additionally, you should have hands-on experience with cloud platforms such as AWS, Azure, or GCP.
With a proven track record of driving customer success, you will possess excellent communication and problem-solving skills, with the ability to think critically and outside the box. If you are a motivated and results-driven professional looking to take your career to the next level, we want to hear from you!
* Technical Requirements:
* 2+ years of experience with SAP Basis
* Good understanding & hands-on experience required in HANA database
* Experience in SAP Upgrade & Migration (OS/DB) is mandatory
* Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed
Work Experience:
We are seeking a candidate with 4+ years of experience working with multi-national software/IT organizations. You should also have 2+ years of cloud knowledge, either through Solution Management, Consulting, and/or Delivery Program management. Additionally, you should have 2+ years of SAP Basis S/4HANA knowledge.
Language Skills:
We are a diverse organization with representatives from over 165 nationalities across the globe. We pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification.