Job Purpose:
The Billing Manager is responsible for shaping and leading the global OTC function within the ManpowerGroup GBS organization. This role ensures robust governance and risk management while enabling business growth, driving process standardization and automation, and supporting the successful implementation of the TOM. By fostering collaboration, continuous improvement, and strong people leadership, the position delivers sustainable value to the business and its stakeholders.
Core Responsibilities
* Define and execute the global credit management strategy within the OTC Tower, aligned with ManpowerGroup GBS objectives.
* Establish robust governance, policies, and processes to ensure consistent and effective credit risk management.
* Oversee customer credit assessments, approvals, and monitoring, ensuring risk mitigation while enabling commercial growth.
* Ensure compliance with internal controls, SOX, and corporate guidelines.
* Drive timely, accurate, and insightful reporting of key credit metrics and risk exposure.
Relationship / Metrics
* Build strong partnerships with Sales, Treasury, Collections, FP&A, and Legal to balance risk with business opportunities.
* Act as a senior advisor in contract negotiations, providing guidance on