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Are you passionate about creating a safe and enjoyable online environment? Join our team as a Content Moderator in the vibrant city of Porto, where you'll contribute to a global social media platform while working in a competitive and dynamic industry.
What's in it for you?
Contract Type: Permanent
Salary: Base salary of 1100 (x14 months) + 450 per language bonus (x12 months)
Totaling in 20,800 gross per year, plus 1,837 (net/year)
Schedules: Rotative shifts (24/7) with 2 days off
Your Key Responsibilities:
1. Review and moderate online videos, content, and complaints to ensure adherence to copyright and community guidelines.
2. Update, audit, and manage content for a leading social media platform.
3. Strictly follow accuracy guidelines to maintain platform integrity.
4. Protect customer data and ensure compliance with all processes.
5. Maintain broad knowledge of client products and services to meet Key Performance Indicators (KPIs).
Your Profile:
Required Skills:
1. Fluency in German (C1) and English (B2).
2. Strong PC navigation and computer skills.
3. Exceptional written and verbal communication abilities.
4. Keen attention to detail and a dependable work ethic.
5. Ability to multitask and adapt quickly in a fast-paced environment.
Nice-to-Have Qualities:
1. Previous experience in customer service or content moderation (6 months to 1 year).
2. Associate degree in a related field.
3. Tolerance for repetitive tasks while maintaining high-quality output.
4. Team player with an independent work approach.
5. A professional and patient demeanor when handling challenging situations.
Why Join Us?
1. Work on-site in one of Porto's most modern office spaces.
2. Be part of a global team driving impact on a leading social media platform.
3. Relocation support:
4. Room in a shared apartment for a maximum period of 12 months, with rent of 280 with all utilities bills included (discounted directly from the payslip).
5. Reimbursement of Airfare at the end of the 6th month of the contract - up to 400 in Economy class.
6. Professional growth in a supportive, multicultural, and dynamic environment.
Ready to take on this challenge?
If you're excited about shaping online spaces and have the skills we're looking for, we'd love to hear from you Apply now and become part of our team dedicated to making the digital world a safer place.
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