Client Growth Strategist
This is a sales-led role with a human touch. You'll be the first point of contact for new leads, guiding prospective clients through discovery calls, helping them understand what they need and confidently leading them toward the right solution.
Once clients sign on, you'll nurture the relationship, support delivery teams and ensure every client feels held, understood and supported. You'll work across both one-off projects and ongoing services, creating a seamless, high-touch client experience.
The Role
* You'll own the full sales cycle from first contact to offboarding:
* You'll have the client relationship as their trusted, consistent point of contact
* All CRM activity including leads, follow ups, conversions, renewals and expansions will be in your care
* You'll have clarity in communication, expectations and timelines
* Proposals, scopes, pricing will all be under your domain
* Smoonthandoffs between teams for design, branding and marketing will be coordinated by you
* Account health: timelines, risks, retention and satisfaction will be your focus
* Invoices, payments and financial accuracy will be managed by you
* Organisation inside the CRM, ClickUp and internal tools will be maintained by you
* You'll identify upsells, renewals and long-term partnership opportunities
* You'll contribute to operational clarity and process improvements as we grow
Your Skills and Qualifications
* 5+ years experience in sales and account management (agency experience or own company).
* Confident in selling creative service products and ongoing digital services.
* Experience in web design, branding and digital marketing is required
* A natural communicator; warm, clear, honest, and emotionally intelligent.
* Skilled at holding space for visionary founders while staying grounded.
* Systems-oriented; you love structure, clarity, and making things work smoothly.
* Calm under pressure, proactive, detail-driven, and solutions-focused.
* Fluent English speaker, able to work European time zone.
We Offer
* A boutique team with soul and ambition.
* Founders who genuinely care about the work and appreciate great service.
* Remote flexibility and a team that respects real life.
* Purpose-driven projects and clients who inspire you daily.
* Competitive salary with performance-based bonuses.
* Meaningful, impactful work supporting brands that make a difference.
* Fully paid travel at least once a year for our team gathering.
About the Application Process
* A short introductory video
* A personality style assessment
* Four interview rounds to explore alignment, strengths, and long-term fit
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