Job Description
We are seeking a talented UX/UI Designer to spearhead customer-centric initiatives and elevate our SaaS offering within the Customer Experience team.
The ideal candidate will bring a proven track record of achievement and a passion for driving results. You will be part of a team contributing to a culture of inclusion, connectedness and an environment surrounded by opportunity.
This is a remote position where you can work alongside a high-performing and diverse team of professionals on a global scale. As a member of this dynamic team, you will have the option to work in a hybrid capacity or in a traditional office environment.
Our client provides innovative solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions driven by a passion for innovation and customer success.
Key Responsibilities
* Spearhead customer-centric initiatives to elevate our SaaS offering within the Customer Experience team.
* Foster collaboration with diverse teams including product managers, analysts, engineers, and QA experts on strategic roadmap and client projects.
* Lead the entire design journey, from insightful research and prototyping to captivating UI and visual design.
* Dive deep into user research and competitive analysis to craft designs that resonate with users.
* Craft scalable customer experience solutions with an emphasis on usability and efficiency.
* Play a pivotal role in shaping a modular design pattern library for seamless experiences across platforms.
Required Skills and Qualifications
* 5+ years UX/UI design experience, with a design-related degree and a tech-driven passion.
* Effective collaboration with engineering and QA teams, translating requirements into product features.
* Proficient in Figma, Adobe Creative Suite, and Atomic design principles.
* Skilled in responsive interface design across mobile and web platforms.
* Committed to lean, agile methodologies, driving continuous design improvement and innovation.
Benefits
You will be part of a team that values diversity, inclusion, and connectedness. This role offers opportunities for professional growth and development in a dynamic and supportive environment.
We welcome applicants who share our commitment to delivering exceptional customer experiences and driving business results through innovative design solutions.
Others
Please note that even if you don't meet all the skills listed or if this spec isn't what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you.
For a more comprehensive and updated list of opportunities that we have on offer, do visit our website.