Overview Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters and the main technical center are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and Industrial Equipment.Recognized as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment and a technological process partner for the electronics and semiconductor industries.The Role The Pre‐Sales Industry Expert – Life Sciences & Industrial Equipment helps customers understand how Critical Manufacturing MES supports the complexity of regulated and high‐mix manufacturing environments. You will analyze customer processes, identify constraints, and translate them into clear solution concepts and demo storylines that show how our product delivers measurable value.You will play a visible role in shaping opportunity strategy, defining scope, and strengthening customer confidence across the sales cycle. Your work supports better qualifications, well‐framed estimates, and smooth handovers to delivery. Insights gathered during engagements will also contribute to product evolution, industry messaging, and the maturity of the Pre‐Sales practice, making this a key position in our growth within these markets.What You Will DoConduct business process assessments with prospective Life Sciences and Industrial Equipment customers to understand their operational challenges and improvement opportunitiesPropose high‐level solution approaches based on Critical Manufacturing MES, ensuring alignment with customer requirements and regulatory expectationsPrepare and deliver tailored product demonstrations, presentations, and value‐driven narratives adapted to different stakeholder audiencesCreate segment‐specific configurations to illustrate process fit, equipment integration, and regulatory workflowsSupport opportunity qualification through estimations, high‐level implementation plans, and risk‐aware scoping of proposed solutionsRespond to technical questionnaires (RFPs) with clear, accurate, and audit‐ready input aligned with product capabilitiesPerform Rapid Value Assessments and ROI analyses to quantify business benefits and support customer decision makingAnalyze Statements of Work (SOWs), identify risks and assumptions, and contribute to their development during pre‐sales cyclesParticipate in handover of won opportunities to project implementation teams, ensuring clarity of scope, risks, and customer expectationsCollaborate with Product, Sales, and Delivery teams to refine demo assets, industry messaging, and segment‐specific best practicesWhat Success Looks Like Within your first year, you will:Completed onboarding and gained a solid understanding of Critical Manufacturing MES, industry‐specific workflows, and our pre‐sales toolkitLed several customer process assessments and contributed to opportunity strategies with clear, value‐driven solution proposalsDelivered tailored product demonstrations for Life Sciences and Industrial Equipment prospects with confidence and positive customer feedbackContributed to estimations, high‐level implementation plans, and SOW inputs that resulted in well‐scoped, low‐risk project proposalsSupported multiple RFIs/RFPs with accurate, audit‐ready technical responses aligned with product capabilities and internal standardsPerformed or contributed to Rapid Value Assessments/ROI studies that strengthened opportunity positioning.Become a reliable partner to Sales, Product, and Delivery teams, collaborating smoothly on demo preparation, solution design, and opportunity qualificationDemonstrated ownership of at least one segment‐specific demo asset or best‐practice configuration within the Pre‐Sales teamContributed to high‐quality handovers of won opportunities, helping ensure smooth transitions into project delivery.Built a reputation as a trusted advisor for both internal teams and prospects, bringing credibility, structure, and industry insight to each engagementWhy Join UsBeing part of a company shaping the future of manufacturing softwareJoining a collaborative, supportive organization that values expertise, ownership, and continuous learningGrowing your technical and industry depth through real customer engagements and access to internal expertsContributing ideas that directly influence our product, demos, and go‐to‐market approachEnjoying an open, innovative culture with flexibility, autonomy, and room to develop your careerWhat You Will BringSolid knowledge of Manufacturing Execution Systems (MES) and their role in modern production environmentsA strong understanding of manufacturing processes within Life Sciences or Industrial Equipment environmentsThe ability to quickly grasp customer challenges, ask the right questions, and translate needs into clear solution conceptsConfidence and presence when delivering demos, presentations, and technical discussions to diverse audiencesAbility to work remotely with internationally distributed virtual teamsCuriosity, adaptability, and a desire to continuously deepen your expertise in MES, manufacturing processes, and industry best practicesExcellent spoken and written English and German communication skillsFlexibility to travelWhat we consider a plus (not mandatory)Experience integrating MES with ERP, PLM, LIMS, or equipment interfacesUnderstanding of equipment integration standards and communication protocols (e.g., OPC UA, OPC DA, CFX, CAMX, OIB, SECS/GEM)Familiarity with GxP, FDA/EMA compliance concepts (e.g., FDA 21 CFR Part 820, FDA 21 CFR Part 210/211, FDA 21 CFR Part 600-680, FDA 21 CFR Part 11), or validation processes within Life Sciences (e.g., GAMP 5)Background in software development or scripting (e.g., .NET/C#, SQL, or automation frameworks)Prior experience in Pre‐Sales, Solution Consulting, or Customer‐facing technical rolesExposure to high‐mix/low‐volume manufacturing environments or engineer‐to‐order workflowsExperience contributing to demo assets, solution accelerators, or industry templatesAdditional language skills beyond English and GermanDiversity, Equity, and Inclusion At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences. Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive.If you need accommodation during the recruitment process, please let us know - we're happy to support you.#J-18808-Ljbffr