A global leader in connectivity is seeking a Case Handling Specialist in Lisbon, Portugal. The role involves providing technical product support for customer-reported issues related to 4 G/5 G and Radio products. Responsibilities include troubleshooting, ensuring SLA compliance, and collaborating with internal teams for timely resolution. Ideal candidates have a B. E/B. Tech degree and extensive experience in technical support within telecom environments. Strong analytical skills and a focus on customer satisfaction are essential.#J-18808-Ljbffr