French Customer Service Representative - Guimaraes Job Openings French Customer Service Representative - GuimaraesAbout the job French Customer Service Representative - Guimaraes RESPONSABILITIES:Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.Respond appropriately to customer escalations and elevate issues and customers to higher tiers of support as defined and documented. Respond to inbound customer requests, document relevant case information.REQUIREMENTS:Native or near native level of FrenchGood level of English (it will be to work in an international company)Microsoft Office KnowledgeDynamic and ProactiveExperience with attending customers will be a plus#J-18808-Ljbffr