Volunteer Game Admin - World War Online (Fully Remote)Remote Part-time Join Chilltime as a volunteer Game Admin for World War Online - fully remote!Support our vibrant global community with >92% average between-season player retention while earning in-game rewards and gaining valuable experience in community management.Passionate about epic strategy games and building thriving global communities? Chilltime is seeking dedicated community champions to support World War Online, an epic strategy game that has welcomed thousands of players from around the world with exceptional player engagement - >92% between-season retention and 60% veteran players. As a Game Admin, you'll serve as the vital connection between our truly global player community (no country >10%) and our development team, ensuring everyone enjoys exceptional strategic experiences. This is an excellent opportunity to gain practical experience in community management, game operations, and player support while contributing to an epic strategy game with deeply engaged players globally. ResponsibilitiesHandle player support - Address player issues, questions, and feedback across community channels Investigate and reproduce bugs - Test reported issues and help the development team understand impact and prioritization Triage community feedback - Categorize issues by severity, frequency, and player impact for efficient resolution Foster community growth - Engage actively with players, coordinate events, and encourage positive interactions Maintain fair play - Monitor game activity and enforce community guidelines with a friendly, approachable manner Report insights - Regularly share community sentiment and recurring player concerns with the development team RequirementsStrong communication skills with excellent player empathy Analytical problem-solving ability to investigate and replicate technical issues Well-organized with effective task prioritization skills Genuine passion for gaming communities and creating outstanding player experiences Commitment of 5-10 hours per week Familiarity with World War Online or similar strategy games preferred#J-18808-Ljbffr