About the Role
We are seeking a proactive and detail-oriented Junior IT Technician to join our team in Portugal. This role requires daily onsite presence and combines hands-on desktop support with active participation in monitoring and maintaining our global IT environment, specifically within
Microsoft 365 and Azure tenants.
You will be the first point of contact for office-based technical support while also playing a key role in identifying and escalating potential vulnerabilities across our systems. The ideal candidate is someone who takes initiative, thrives in a collaborative environment, and has a keen eye for emerging risks.
Responsibilities
The Job Role is focused on the following:
Desktop & End-User Support
1. Provide daily onsite support for staff, including installation, configuration, and troubleshooting of desktops, laptops, peripherals, and software
2. Handle user