Job Description | Team Leader Konecta is a multinational company specialized in Business Process Outsourcing (BPO), focused on quality, operational excellence, and innovation, with a strong commitment to people and society.
We are looking for aTeam Leaderto join a dynamic project in Lisbon.
This role is essential in managing and inspiring teams, ensuring performance, motivation, and service quality.
If you enjoy leading, supporting, and developing your team on a daily basis, this opportunity is for youResponsibilities Lead, motivate, and support a team of agents Monitor individual and team performance Ensure the achievement of operational targets and quality KPIs Conduct team meetings and regular follow-up sessions Identify training and coaching needs Act as the main point of contact between the team and managementProfile We're Looking For Previous experience as a Team Leader or Supervisor (a plus) Excellent communication and leadership skills Strong ability to motivate, organize, and prioritize Team spirit, sense of responsibility, and proactivity Results-driven with a strong focus on service qualityWhat We Offer Integration into a solid and stable project Initial training and continuous support Competitive salary + ? meal allowance + ? benefits Real opportunities for professional growth and career developmentJoin a team where your leadership makes the difference, your commitment is recognized, and every day brings new challenges.
#KonectaPortugal #TeamLeader #BPO #Management #Opportunity #Lisbon