Job Title:
Customer Experience Associate
", "Job Description:", "Do you wish to live in a vibrant city while working in a multinational environment surrounded by international colleagues, music, food, and wine? Our ideal candidate will enjoy this opportunity.", "Assist customers via multiple channels (email or phone) in an enthusiastic and professional manner. Support customers in managing reservations, cancellations, and billing inquiries. Attract potential customers by answering questions about bookings, suggesting options, and providing information to meet customer needs. Gather customer information and enter it into the platform. Respond promptly to contact requests.", "Required Skills and Qualifications:", "Fluent Portuguese speaker (C1+) and good knowledge of English (B2). Availability to work in shifts and rotating schedules. Excellent communication skills, empathy, and team spirit. Ability to identify customer needs and propose quick solutions. Valid work permit from Portugal or EU ID.", "Benefits:", "Language bonus, wellness sessions, relocation package, and comprehensive health and life insurance.", "Others:", "We are a dynamic company with a strong brand commitment."],