Imagine yourself in a dynamic and fast-paced environment where you can make a real difference in people's lives.
We are on the hunt for a skilled Service Desk Agent who can provide top-notch customer service, troubleshoot issues, and work independently to meet strict deadlines.
As a key member of our team, you will interact with customers via phone, email, or chat, continually developing your skills through self-improvement or training programs.
Key qualifications include:
* Graduate in any field
* 1 year's experience in Customer Service or Technical Voice Support
* Experience handling complaints and delivering exceptional customer experiences
You will also need:
* Excellent critical thinking abilities
* High attention to detail and professionalism
* Proactive and self-motivated with strong decision-making skills
Why choose us?
* Permanent contract
* Competitive salary
* Private health and life insurance from day one
* Flexible work arrangements