We're Hiring – Customer Support Agent (English Speaker) | BragaAre you passionate about technology and eager to work in this exciting field?
Do you have experience in customer support?
Are you fluent in English, naturally curious, eager to learn, and open to sharing your knowledge?
If you've always dreamed of joining a fast-growing, dynamic project – this is your chance!
Don't miss this opportunity — we can't wait to meet you!
What you'll be doing:
Responding to customer inquiries via phone, email, chat, and digital channels
Offering technical support for hardware, software, apps, and more
Providing empathetic, solution-focused service
Explaining warranty terms, timelines, and return policies
Managing returns, exchanges, and refunds
Coordinating logistics for pickups and deliveries
Staying informed on product updates, features, and troubleshooting methods
What we offer:
Base salary: 947€/month
Meal allowance: 7,23€/day
Performance bonus: up to 250€/month
Rotating 8-hour shifts (2 days off per week)
Monday to Friday: 08:00–20:00
Saturday & Sunday: 09:00–18:00
Location: Braga
At Randstad, our mission is to become the world's most equitable and specialized talent company.
We welcome people with diverse backgrounds, skills, and experiences and are committed to creating an inclusive and accessible hiring process for all.
If you need any accommodations to make your application or interview more comfortable, please let our recruitment team know.
Apply now and be part of something great!