Job Purpose: Ensure customer success by providing technical support and validating product quality. Assist in product design and improvements while maintaining documentation. Collaborate and share best practices to enhance team performance.Key Accountabilities: -Provide technical support for customer projects, ensuring a focus on customer success. -Conduct testing and verification activities, identifying product flaws and ensuring quality standards. -Define and specify test procedures to validate product functionality and compliance. -Prepare and maintain all required technical documentation. -Recommend improvements to products regarding technical characteristics, standardization, and cost optimization. -Participate in the design of complex products and contribute to harmonizing hardware and software solutions in line with technical requirements. -Share knowledge and best practices with colleagues to foster team development. -Perform tasks in compliance with company certifications, relevant technical standards, organizational regulations, and instructions. -Execute additional responsibilities related to the role as directed by the Line Manager.Years of experience:1-3 years of experience.Academic Qualifications:B.Sc. in Informatics, Computer Engineering, Software Engineering, or a related fieldTechnical Expertise: Proficient in Linux operating systems and scripting languages such as Bash. Experienced in analyzing complex logs, troubleshooting, and resolving technical issues.