Back Office & Customer Service - Lithuanian Speaker (Remote)
(m/f)
Referencia: JN -072025-6796286
Adicionado em 23.07.2025
Sobre os nossos clientes
Schmitz Cargobull is a leading manufacturer of trailers and semi-trailers based in Germany. The company specialises in the production of various types of transport equipment, including refrigerated trailers, curtain-sided trailers, and box trailers. Founded in 1892, Schmitz Cargobull has established a strong reputation for quality, innovation, and engineering excellence in the logistics and transportation industry.
Descriçăo da oferta
The Customer Service role requires someone skilled in assisting clients and delivering excellent service across various touchpoints. This position offers the opportunity to contribute to high service standards by providing timely and effective support in a dynamic environment.
Description
Provide telephone-based customer support with a focus on identifying and generating sales leads
Conduct research to update and maintain the customer database with relevant sales information
Carry out regular customer satisfaction surveys to ensure service quality and identify areas for improvement
Collaborate closely with the field sales and service teams to support customer needs
Manage contract renewals and extensions within the service area
Share product information and extend invitations to customer events and promotional initiatives
Profile
You enjoy working on the phone and are confident in gathering and delivering information over calls;
Previous experience in telemarketing or call center environments;
Excellent Lithuanian language skills, ideally at native level;
Good command of English, both spoken and written;
Solid IT skills, particularly with Microsoft Office tools;
Strong customer focus and service-oriented mindset;
Ability to work independently with a structured approach;
High level of self-motivation and initiative.
Job Offer
Permanent contract;
Health insurance;
Remote Work.
O que procuramos
Customer Service; call Center; assistente de apoio ao cliente; customer Experience; Agent; Comunicador; backoffice; back Office; Customer; Lituanio; Lithuanium
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