Come and work with us.
Do you want to contribute to healthcare and well-being around the world?
Are you fluent in French with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Portugal ?
So we have the perfect opportunity for you
Your future project: join our French Customer Support team.
Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.
As a customer service specialist in this project, your daily responsibilities will include:
* Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
* Offer specialized customer support through written and phone communication
* Provide information regarding purchasing procedures, orders' tracking, and deliveries
* Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
* Meet and exceed our customer service quality goals, compliance regulations and productivity targets
* Create amazing customer experience that people value and we are proud of
* Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
* Fluent level of French (C2)
* Intermediate level of English (at least B2) for training and documentation
* Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
* Analytical and problem solving skills with strong attention to detail
* Desire to learn and advance, be a curious investigator and problem solver
* High-speed internet access and appropriate conditions for remote work
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to Portugal
Benefits.
* Relocation package
* Competitive wages
* Paid professional training
* Employee discounts
* Private healthcare & dental insurance (after six months of employment)
* Growth opportunities through various development programs
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability
* Life-long skills and experience
* Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today