Customer Service Representative
We are seeking a skilled Customer Service Representative to join our team in Portugal.
This is an excellent opportunity for individuals who possess strong communication skills and the ability to work with diverse customer groups. Our ideal candidate will be fluent in Swedish and have experience working in customer-facing roles.
The role involves providing top-notch customer support through various channels, ensuring seamless interactions from order tracking to returns. You will be part of a global organization that values innovation, sleek designs, and exceptional user experiences.
Key Responsibilities:
* Offer comprehensive support to customers via phone, email, or chat
* Resolve customer complaints and concerns efficiently
* Collaborate with internal teams to ensure timely issue resolution
* Stay up-to-date on product knowledge and company policies
Requirements:
* Fluency in Swedish (both written and spoken)
* Previous customer service experience
* Strong problem-solving and analytical skills
* Excellent communication and interpersonal skills
What We Offer:
* Full-time contract with 12-month renewable terms
* Multiple start dates available throughout June and July
* Opportunity to work with a renowned tech brand
About Us:
Our client is a leading organization in technology and design, committed to delivering innovative products and exceptional user experiences. As a Customer Service Representative, you will play a vital role in shaping this vision by providing world-class support to our customers.