Remote Customer Support Representative in Portugal
We are seeking a Finnish-speaking individual to join our client's support team, working from the comfort of their own home. This is a fantastic opportunity for those looking to combine their language skills with a rewarding career in customer support.
About the Role:
* Support Finnish-speaking customers with order-related issues, including tracking, returns, and payments.
* Communicate effectively across various channels, such as phone, email, and chat.
* Handle sensitive data responsibly and securely.
* Elevate complex cases using internal tools and procedures.
* Monitor and enhance your performance metrics.
Your Qualifications:
* Native-level Finnish and strong English (C1) proficiency.
* Able to remain composed under pressure and resolve problems efficiently.
* Previous experience in customer support is advantageous.
* Flexibility to work rotating shifts, including weekends and holidays.
* Located in Portugal or willing to relocate for this opportunity.
Benefits:
This role offers a competitive compensation package, along with relocation assistance and housing allowance for those who need it.
Additional Information:
We encourage applications from motivated individuals who are eager to grow with our client's business.