.Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryJunior Customer Success Manager, Specialized Product DeliveryOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
All About Us The Client Service team is a key differentiator for Mastercard, providing the innovative services that help our customers grow.
Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
We provide customers across industries and geographies with a tailored portfolio of solutions to address their business needs.
Within Services, the Mastercard Business Intelligence (MBI) suite of products, aims to bring to market innovative solutions combing the power of consulting and technology.
With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.
The role will lead initiatives to support the growth and scalability of the MBI product suite business in the region.
All About the Role Make an Impact as a Junior Customer Success Manager, Specialized Product Delivery (SPD), Advisors & Consulting Services Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions Project managing the delivery of new and complex products and solutions to our customers Partnering with our product and sales teams to ensure clear communication to our customers, incl