Job Title: Sales and Customer Service Expert
At myPOS, we're shaping the future of payments.
We're looking for someone with at least 2 years of experience in a call center, telephone support department, or similar high-pace environment.
You should have demonstrated knowledge of and affinity with mobile information technology or telecom, and be willing to expand your knowledge.
We require excellent English language skills, both verbally and in writing.
You'll also need experience with administration and working with systems like CRM, invoicing, and Microsoft Office applications.
We offer an attractive salary, promotions and performance-based salary reviews, food vouchers, private health insurance, and team-building events.
To succeed in this role, you will:
1. Provide timely and accurate support to our merchants, partners, and sales consultants in the region.
2. Collaborate with other departments within the company, such as Sales, Business Development, and Finance.
3. Identify opportunities for upselling/cross-selling and work closely with existing and new customers.
Key Skills and Qualifications:
* Excellent communication and customer service skills
* Knowledge of mobile information technology or telecom
* Administration and system management skills
Benefits:
* Competitive salary and bonus structure
* Promotions and performance-based salary reviews
* Food vouchers and private health insurance
* Team-building events and career development opportunities