Who we are
We are a consultancy company specialised in developing tailored and "fit for purpose" digital experiences.
We built and continue to grow a dynamic and motivated team with a holistic knowledge that enables us to provide an extensive set of services that covers all key methodologies and technologies of process management. ABP is recognised by clients, partners and analysts as one of the top players in the Business Process Management (BPM) market.
The job
The Business Analyst is responsible for designing, certifying, and implementing solutions to address client needs (business), using ABP standard methods, techniques, and the correct tools, to support clients achieve their outcomes by providing support on improving business efficiency. The Business Analyst plays a key role in successfully delivering, with minor supervision form senior lead, integrated business automation solutions for our customers.
Main responsibilities
* Responsible for bridging the gap between IT and the business.
* Creating a detailed business analysis, outlining problems, opportunities and solutions for a business.
* Defining business requirements and reporting them back to stakeholders.
* Utilize data analytics to assess processes, determine requirements and deliver data-driven recommendations.
* Makes sure the internal systems conform to the requirements of the International Organization for Standardization - ISO.
Must Haves
* Analytical Skills: Ability to break down complex problems, analyze data, and derive insights to make informed decisions.
* Project Management Skills: Understanding of project management methodologies (e.g., Agile, Waterfall) to effectively manage tasks, timelines, and resources.
* Communication Skills: Clear and concise communication is essential for gathering requirements, conveying findings, and collaborating with stakeholders.
* Documentation Skills: Proficiency in creating clear and organized documentation such as business requirements documents, functional specifications, and user stories.
* Proven experience as a business analyst.
* Written and spoken proficiency in English.
* Availability to travel.
* Strong communication & collaboration skills.
Nice to Have
* Experience of lean process improvement/relevant consulting practices.
* Bachelor's Degree in Business Administration, Computer Science, Mathematics, Electronics, or a related field.
* Familiarity with Chatbots, Virtual Agents.
* Self-learning capability.
Our benefits:
* Health insurance.
* 25 days paid annual leave.
* Inclusive and collaborative work environment.
* Training activities that will allow personal development and upgrade existing knowledge.
* Well-being program: We offer monthly yoga and mindfulness webinars.
* Are you becoming a parent? We provide financial bonus for parents that just had a baby or adopted a child.
* Are you getting married soon? We provide financial bonus to newlywed employees to support them in this chapter of life.
Our values
* We are outcome focused and we put our clients first in everything we do.
* We deliver on our promises to our clients, to our colleagues and to ourselves.
* We learn and grow, we encourage constructive feedback and we will take time to learn new skill aligned to outcomes we want to achieve.
* We believe it is important to be humble, embrace diversity and inclusivity.
* We strive to put mental health first, be human and compassionate.
* We are continuously learning, we never give up and we are professional with a touch of playful humour.
We are passionate people determined to deliver excellence in everything we do and we are looking for someone with the same passion to join ABP team in Portugal.
* Are you the missing piece?