Build a Meaningful Career in Back Office Are you attentive to detail and interested in supporting the quality of digital platforms?
Join our team as a Back Office Content Moderator and contribute to maintaining a well-organized, safe, and dependable online experience for users worldwide — all while working with non-sensitive content.
Role Overview As a Back Office, you will review and process platform-related content and requests following internal policies and quality standards.
The role focuses on accuracy, consistency, and following established procedures, rather than handling sensitive material.
It's a great fit for individuals who enjoy structured tasks, clear guidelines, and playing an essential role behind the scenes to keep platform operations running smoothly.
Key Responsibilities Evaluate platform content, user requests, or system alerts to ensure they comply with internal guidelines (non-sensitive material only).
Apply company policies and procedures consistently to maintain the platform's quality and reliability.
Record actions taken and update case information accurately within internal systems.
Spot errors, inconsistencies, or potential workflow improvements and escalate issues when necessary.
Coordinate with internal teams to ensure cases are handled efficiently and processes stay aligned.
Keep up to date with policy changes, tools, and operational updates.
Provide feedback and observations that can help improve processes, tools, and overall operational efficiency.
Qualifications Language Skills: Fluent in German (C1/C2 level) and English (B2 level) .
Eligibility: EU citizenship or valid Portuguese residency card .
Skills: Strong analytical, communication, and problem-solving abilities.
Mindset: Professional, detail-oriented, and eager to learn and grow in the digital space.
Why Join Us?
Competitive Salary: Rewarding compensation that reflects your expertise.
Language Bonus: Extra earnings for your German language proficiency.
Meal Allowance: Daily meal support to keep you energized.
Transportation Allowance: Financial assistance for your commute.
Health Life Insurance: Comprehensive coverage for your well-being.
Onsite Work Environment: Grow and connect in a supportive, collaborative office setting.
Relocation Package: Assistance to ensure a smooth and easy move to Portugal.
Ready to make the digital world a safer place?
Apply today and join a team committed to building a secure and inclusive online future!