Enterprise Account Executive l - Portugal, Portugal (Remote)
Client:
Talkdesk
Location:
Portugal (Remote)
Job Category:
Other
EU work permit required:
Yes
Job Reference:
Job Views:
7
Posted:
03.04.2025
Expiry Date:
18.05.2025
Job Description:
JOB DESCRIPTION
At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization:
* Focus: Focus time, energy, and attention on what is most impactful for the business.
* Accountability: Hold self and others accountable to meet commitments and drive results.
* Speed: Execute with agility and urgency.
* Talkdesker: YOU!
Responsibilities:
* Responsible for new business development within large enterprise accounts and closing of opportunities.
* Foster and expand the company’s relationship with business units, divisions, and the overall enterprise customers.
* Create and cultivate a close relationship with strategic alliances.
* Understand the customers’ business strategy and direction and manage a long-term, sustainable business portfolio.
* Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
* Bring innovative ideas that showcase Talkdesk’s competitive advantage.
* Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process.
* Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives.
* Build lasting, meaningful relationships with other members of management, team, and prospect/customer community.
* Align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts.
* Develop essential internal relationships to provide the support necessary to manage accounts and close deals.
* Communicate accurate and realistic forecast information to the management team.
* Communicate market reaction and needs back to headquarters in a productive manner.
* Take an active role in solving problems that involve other functional areas.
* Prioritize the needs of customers so that engineering and other functional areas can focus on the right tasks.
Requirements:
* Previous experience in selling Enterprise Contact Centre software solutions into large accounts.
* 2-5 years managing strategic accounts.
* 8+ years of outside/direct sales experience carrying/exceeding quota in SaaS.
* Specific experience selling into complex enterprise customers.
* Experience positioning through strategic value-based selling.
* Experience in selling SaaS-based solutions to CXO, senior management, and director-level individuals.
* Strong analytical and business acumen.
* Flexible personality, able to adapt to surroundings.
* Strong deal-making capability and ability to find hidden issues during due diligence.
* Demonstrated track record in planning, development, and implementation of new business activity involving leading-edge technology.
* Proven ability to grow revenues and scale bookings growth.
* Excellent communication and presentation skills.
* Extensive negotiation and contract development experience.
* Comfortable operating in a fast-paced, dynamic startup environment.
* CCaaS knowledge and network.
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work.
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