Join Us at Closer Consulting
Mutual Respect, Empathy, Innovation, and Professional Pride. Do you see yourself within these values?
Founded in 2006 with the mission "To Challenge Complexity", Closer Consulting is a Data Science company specializing in Business Intelligence, Advanced Analytics, and Artificial Intelligence.
Developing projects in diverse industries – Banking, Telecommunications, Healthcare, Retail, Energy, Insurance, and Aviation – we have created an environment where the brightest enquiring minds feel at home. We provide our people with the means, opportunities, and support they need to thrive and innovate.
We are seeking a
DevOps Lead
professional willing to accept new challenges in our Closer team in a hybrid model in Lisbon.
Key Responsibilities
Service Mission & Core Activities:
* Business Impact Analysis (BIA):
Conduct comprehensive BIAs to identify and assess the potential impacts of disruptions on our critical business functions and processes.
* Plan Development & Maintenance:
Develop, update, and maintain robust Business Continuity Plans (BCPs) and IT Service Continuity Plans to ensure operational recovery and continuity.
* Training & Awareness:
Design and deliver engaging training programs and regular awareness campaigns to educate employees on crisis management protocols, covering risks such as physical loss, cybersecurity threats, and polycrises.
* Documentation Management:
Contribute to the creation and maintenance of all documentation required by the Operational Resilience Framework, including strategic documents, processes, recovery plans, solution catalogs, reports, and remediation plans.
* Culture of Preparedness:
Proactively promote a company-wide culture of preparedness to enhance staff response capabilities during a crisis.
Stakeholder & Process Management:
* Utilize strong stakeholder management expertise to collaborate effectively across various business units.
* Identify and drive continuous improvements in processes, documentation, and training materials to enhance the organization's overall resilience capabilities.
* Handle all sensitive information related to company infrastructure, security incidents, and crisis responses with the highest levels of discretion and confidentiality.
Required Qualifications & Expertise
Technical Skills:
* Proven experience with Risk Management frameworks and the Business Continuity Management (BCM) lifecycle (Risk Assessment, BIA, Recovery Strategies).
* Strong data analysis and reporting skills, with basic expertise in
Microsoft Excel
(pivot tables, formulas, charts).
* Expertise in drafting and updating technical plans, procedures, and training materials.
* Familiarity with key industry standards and practices:
ITIL, ISO 22301
.
* Hands-on experience with
ServiceNow
(GRC/IRM modules are a plus).
Professional Expertise:
* General overview of Business Continuity Management, IT Operations, and IT Continuity Service Management.
* Understanding of Group Operational Resilience processes and supporting tools.
* General understanding of a product-based organizational structure.
* Excellent stakeholder management and communication skills.
* Fluent professional English is
mandatory
.
Does this role excite you? Let's discuss how your skills and experience align
We believe we are the ones to, by:
* Providing a multidisciplinary Team.
* Giving a home office kit with everything you need to perform remotely.
* Ensuring a career plan alongside professional growth.
* Providing you with a custom training plan.
* Helping you reach happiness.
Oh… and by the way, we also have:
* Several challenging complex projects.
* Stimulating teams and leaders.
* World-class Clients and Partners.
If you believe in this match as much as we do, send us your CV to
and reach the closer side of life.
Closer is a company that values diversity and inclusion. We are committed to fostering an environment where everyone is treated with dignity and respect, regardless of race, gender, beliefs, sexual orientation, physical or mental disability, or other personal characteristics.
At Closer, we embrace the unique perspectives and experiences that everyone brings, and we believe that it is a fundamental driver for the success we've achieved.
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