Job Summary
We are seeking a detail-oriented Content Review Specialist to join our growing team in Lisbon. This is an exciting opportunity for someone with strong analytical and communication skills, who is fluent in German and passionate about content moderation.
This role involves reviewing user-generated content, enforcing community standards, addressing user concerns and working closely with the team to maintain a positive online environment.
About the Role
* Assess videos, images, comments and links to verify adherence to community standards.
* Apply platform rules across different types of digital content.
* Handle user appeals, providing clear explanations for moderation decisions.
* Analyze user behavior, detect emerging risks and refine moderation tactics.
This is a great opportunity to learn and grow in the field, while making a meaningful impact online.
Requirements
* German proficiency (fluent level).
* English proficiency (minimum B2 level).
* EU citizenship or a valid Portuguese residency card.
* Experience in customer support is preferred.
* Strong analytical, leadership and communication skills.