OverviewFirst Point Group is recruiting for a Technical Sales Account Manager with a presales / solution engineering / solution architecture background in relation to BSS Architectures (specifically SaaS API Integrations and configurations).
This is an exciting opportunity for a technical account manager that blends technical discussions, account management (70%) and new business development (30%).
It is essential that you have the technical depth to lead meaningful, consultative conversations with C-level stakeholders.
The successful candidate will have 10+ years of experience working in companies providing B2B SaaS-based software solutions for enterprise companies.
This is 100% remote and offers the chance to work with an international provider of complex software solutions across different industry verticals.
The key accounts you will manage include companies based in America, so you must be comfortable working flexible hours aligned to American time zones.PLEASE NOTE - sponsorship cannot be provided.
Candidates must live in Portugal with valid rights to work.ResponsibilitiesOwn and manage a portfolio of strategic international key accounts, with an initial focus on account growth, retention, and expansion.Act as the primary commercial contact for customers, building trusted, long-term relationships.Drive upsell and cross-sell opportunities across software modules, features, and services.Manage complex enterprise stakeholders, including technical, commercial, and executive decision-makers.Coordinate internally with pre-sales, product, delivery, and support teams to ensure successful customer outcomes.Lead renewals and commercial negotiations, ensuring strong customer satisfaction and recurring revenue growth.Identify and develop new business opportunities within existing customers, transitioning into light hunting over time.Work effectively across multiple time zones, including regular interaction with US-based customers.Maintain accurate forecasting and account planning in CRM systems.Experience & QualificationsMinimum of 10+ years of proven experience as a Key Account Manager / Account Manager / Customer Success–led commercial role within SaaS / Telco software / OSS / BSS / network intelligence / analytics platforms.Strong background in farming existing enterprise accounts, with demonstrable growth and retention success.Experience managing international customers; exposure to US and/or APAC accounts is highly desirable.Comfortable working flexible hours to support customers in American time zones.Experience selling complex, high-value software solutions with long sales cycles.Strong commercial acumen, negotiation skills, and stakeholder management capability.Ability to operate in a scale-up or high-growth vendor environment.Self-motivated, structured, and comfortable working autonomously.
#J-*****-Ljbffr