Are you fluent in both Italian and English? Are you looking for an opportunity for professional growth? If so, we have the perfect opportunity for you! We are currently recruiting for one of Switzerland's largest telecommunications companies. Are you up for the challenge?Apply now and bring your talent!Your role:ensure high solution rate and customer satisfaction at each contact through excellent know how; responsibility for dealing with customer contacts by telephone; serving the customer to ensure their long-term loyalty; management of administrative issues related to administrative changes, invoicing (incl. collection) and complaints.Your skills:excellent communication skills in Italian (minimum C2 level) and English (minimum C1 level); solution oriented; previous experience in a call center; commercial profile and sales experience. strong Commitment for a long term project; good PC skills.What we have for you?duration: permanent contract with a 180 days probation period schedule: Monday to Sunday, between 7am and 6pm. Bank holidays (payment of 50%+compensation) - shifts of 8h/day Training 8am to 4pm = 1 month base salary: 920€/month gross (x14) performance bonus: up to 360€ (x12) language allowance: 150€ for English Language + 100€ for German Language (x13) meal allowance: 10,20€/day worked (x11 months) flex work allowance: 60€/month (x11) assiduity allowance: 110€/month health insurance as of the 1st month Remote work (in Portugal) After completion of 6 months in the company you can work from abroad for a maximum of 3 months per year in any EU countryRandstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.