Ultrapolymers
belongs to the Belgian group Ravago, a family-owned company operating worldwide in the plastics industry with 10,000 employees across 325 locations. The Ultrapolymers Group was founded in October 2002 as a distribution partner across Europe for leading polymer manufacturers and has since become one of the largest plastic distributors in Europe, with nearly 300 employees. As part of Ravago, sustainability is central to our actions, supported by many years of innovative developments.
Our four corporate values—Human Focus, Professionalism, Entrepreneurship, and Humility—form the foundation of our actions. We are passionate about fostering the personal development of our employees.
- Location:
Marinha Grande, Portugal
- Contract type:
Full-time
- Department:
Commercial / Industrial Sales
We are seeking a motivated and technically minded Sales Associate to join our sales team. This role involves managing and developing relationships with industrial clients (plastic converters), identifying their needs, and offering tailored solutions, including sustainable materials (recycled, bioplastics, etc.).
Your Tasks
1. Order Management:
Administer the sales process, including handling sales orders and proactively communicating with customers regarding lead times, prices, etc.
2. Commercial Fulfillment:
Provide high-quality customer service by ensuring order fulfillment, promptly addressing inquiries, resolving or escalating complaints, and supporting customer satisfaction.
3. Commercial Growth:
Make proactive sales calls to assigned customers, including delinquent accounts, acting as the first point of contact for queries.
4. Commercial Sales:
Identify products or services that meet customer needs, present compelling reasons, close deals, and follow up on sales.
5. Commercial Transformation:
Set clear objectives for customer interactions, ask relevant questions to gauge interest, and identify areas needing further information.
6. Commercial Leads:
Identify potential customers through referrals and recommendations from existing clients.
7. Tools and Systems:
Use commercial tools and systems independently for routine tasks, ensuring data quality and troubleshooting issues as needed.
8. Product Knowledge and Training:
Maintain understanding of product features and benefits, provide basic demonstrations, and assist with straightforward inquiries.
What You Bring
- Experience in B2B technical sales, preferably in plastics or related sectors, with basic knowledge of material properties.
- Excellent communication skills, fluency in English, and enjoyment working with diverse backgrounds.
- Solution-oriented mindset with analytical thinking and results focus.
- Adaptability to a dynamic, fast-growing environment, with proactive skill development and openness to change.
What We Offer
- Structured personal development opportunities, including training and ongoing support.
- Trust-based collaboration across teams.
- Flexible working hours for work-life balance.
- An international, stimulating work environment with future-oriented projects.
If interested, we look forward to receiving your application
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