Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.
Key Responsibilities:
* Handle inbound customer inquiries via phone, email, and chat.
* Assist with product information, troubleshooting, and issue resolution.
* Deliver excellent customer service while ensuring a positive customer experience.
* Follow up on customer requests and escalate issues when necessary.
Requirements:
* Proficiency in Italian (C1/C2 level).
* Relocation to Portugal is mandatory.
* Strong English communication skills (C1 level).
* Exceptional problem-solving and interpersonal skills.
* Open to relocating within Portugal.
Additional Information:
1. Must hold a European passport (visa sponsorship is not provided).
2. Previous experience in customer service is advantageous but not required.
What's Offered:
* Competitive salary and performance-based incentives.
* Relocation package to support your move to Portugal.
* Full training provided.
* Opportunity to work in an international environment with career growth potential.
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