We're hiring a Technical Support Specialist to join a growing team at a leading international software company. This is a fantastic opportunity to build your technical career in a collaborative, multilingual environment supporting clients across Europe.
What you'll do:
* Be the first line of support for technical issues via Zoho Desk, Jira, or similar platforms
* Troubleshoot Level 1 incidents across OS, web, networking, and database layers
* Escalate issues