Overview Job Title:Customer Service Italian-SpeakingLocation:Lisbon, PortugalStart Date:20 November 2025Contract Type:JDWork Model:On-SiteSchedule:Monday to Sunday, 08:00-17:00 or 09:00-18:00 (rotative shifts)Days Off:2 rotative days(Later stage may change to 24/7 rotation TBC by client)Salary & BenefitsBase Salary: 1,000 gross x 14 monthsBonus: 100 gross x 11 monthsMeal Allowance: 7.23 per dayTransport Allowance: 20 per monthHealth Insurance: Active from day 1 (employee contribution), free after 6 monthsRelocation & Benefits (Lisbon only)Airfare reimbursement after 6 months (up to 400, economy class)Shared apartment for up to 12 months (280/month, utilities included and discounted directly from payslip)RequirementsNative/fluent Italian, good English proficiencyMinimum 1 year of experience in customer service, telesales, account management, or customer success ideally linked to business developmentProven sales awareness and ability to influence seller success (mandatory)Candidates must not have previously worked for Byte Dance, in any LOB, BPO, or countryAdditional Notes This role focuses on providing customer support and sales guidance within a fast-paced international environment. Ideal candidates demonstrate strong communication, adaptability, and proactive engagement with sellers to drive success.#J-18808-Ljbffr