At Fujitsu, we are driven by our purpose to make the world more sustainable by building trust in society through innovation.
We have been a pioneer in technology and innovation for over 80 years, and we are committed to using our expertise to help businesses and organizations transform for the digital age. We believe that digital transformation is essential to creating a more sustainable future. That's why we are working with our customers to develop solutions that can help them reduce their environmental impact, improve their efficiency, and create a more equitable society.
We are committed to contributing to the United Nations Sustainable Development Goals (SDGs). These goals are a blueprint for a better future for all, and we believe that technology can play a vital role in achieving them.
If you share our passion for making a meaningful impact on the world, we invite you to join our global family of 130,000 employees spanning more than 50 countries. We are a diverse workforce, and we offer a wide range of opportunities for you to grow and develop your career.
Together, we can create a more sustainable future for all.
Role Purpose
The role holder is responsible for developing ServiceNow services, applications, and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and that project activities are successfully delivered as sold, generating positive customer feedback and supporting further business growth.
Note: This vacancy is remote, but our candidates must be based in Portugal.
Key Accountabilities
1. Product Development: In-depth knowledge of the ServiceNow Platform (2+ years), including technology, development, integration, and modules, to design, develop, implement, and test modules in line with timelines, budgets, costs, quality, and standards.
2. IT Integration: Provides integration facilities and logistics for ServiceNow implementation projects, ensuring required customer integrations are met.
3. Process Improvement: Suggests and implements process improvement proposals within projects.
4. Innovation: Uses new technologies and methods actively to develop competitive services on customer projects.
5. Documentation: Provides technical documentation on modules/products, following company standards.
6. Technical Expertise: Maintains high-level knowledge of the product and solutions, including ServiceNow, Java Scripting, .NET, and Jelly code, and keeps skills up-to-date.
7. Capabilities: Ability to drive business requirements and take an active/lead role with customer stakeholders, including C-level, directors, and users.
Key Performance Indicators
* Timely development of ServiceNow for customer projects, within budget and targeted costs, according to specifications and standards.
* Achievement of targeted product quality.
* Proper documentation of development steps shared with relevant stakeholders.
* Demonstrates problem-solving skills and solution development acumen.
* Effective communication and teamwork, including with external partners.
Additional Information
* Extensive travel to customer and Fujitsu locations may be required, including overnight stays.
* This role involves direct interaction with customer technical resources and process owners.
* The job description indicates general responsibilities; duties may vary over time.
Benefits at Fujitsu
* Remote working available
* Permanent contract
* Life and private health insurance, including coverage for children from day one
* Work-life balance with 25 annual leave days
* International career opportunities in a dynamic environment
* Training and internal career progression
* Partner discounts
* Participation in social responsibility programs focusing on wellbeing, diversity, environment, and community
* Facilities accessible by public transportation and bicycle
* Support for relocating to Portugal, including a Welcome Buddy
* IKEA voucher to set up your home office
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