Hiring: Location Manager – DreamFly Porto
DreamFly is seeking a dynamic and results-oriented
Location Manager
to lead the operations and commercial strategy of our location in
Porto
. This role combines team leadership with business development responsibilities, making it ideal for a professional with strong operational experience and a passion for sales — especially in the
corporate and B2B space
.
As Location Manager, you will be responsible for the smooth daily functioning of the location, while also driving revenue through corporate partnerships, group bookings, and local business outreach. You will play a key role in ensuring both customer satisfaction and sustainable commercial growth.
Key Responsibilities
* Oversee all daily operations at our location in Porto, ensuring efficiency, safety, and a high standard of service.
* Lead and manage a team of 3 employees, including scheduling, performance management, and staff development.
* Develop and execute sales strategies with a focus on
corporate sales
, events, and group experiences.
* Build and maintain relationships with local businesses, event agencies, and corporate clients to drive B2B revenue.
* Ensure compliance with safety protocols, cash handling procedures, and internal policies.
* Monitor venue appearance and maintenance to support a premium customer experience.
* Handle customer issues and feedback with professionalism and prompt resolution.
* Track and analyse performance metrics and KPIs, using data to inform decision-making and improve results.
* Collaborate with the team in Lisbon on marketing, promotions, and operational improvements.
* Stay current on industry trends and local market opportunities.
Required Skills and Competencies
* Demonstrated experience in a management role, preferably in the leisure, hospitality, or retail sectors.
* Strong sales acumen, particularly in
corporate or B2B sales
and client relationship building.
* Proven leadership skills with the ability to motivate and develop high-performing teams.
* Excellent interpersonal and communication skills in both Portuguese and English.
* Strong problem-solving abilities and a customer-focused approach.
* Solid organisational and time management skills, with the ability to manage multiple priorities.
* Proficiency with POS systems and Microsoft Office tools (Excel, Word, PowerPoint).
Preferred Qualifications
* Degree in Business Administration, Sports Management, Hospitality, or related field is a plus.
* Previous experience managing a venue, event space, or customer-facing location.
* Flexibility to work evenings, weekends, and holidays as needed.
Why Join DreamFly?
At DreamFly, you'll be part of a dynamic company offering a unique experience in the indoor skydiving industry. We offer a collaborative environment where you can contribute strategically and make an impact. If you're motivated by both operational excellence and commercial growth, this is the role for you.
Interested?
Submit your application or direct any questions to
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