Fully Remote Travel Customer Advisor-French & English
Job Openings Fully Remote Travel Customer Advisor-French & English
About the job Fully Remote Travel Customer Advisor-French & English
Cross Border Talents is hiring for an urgent opening for an exciting tourism project!
Location: Fully Remote (candidates must reside in Portugal)
Language Requirement: French (Fluent) and B2 English, both written and spoken
Start Date: 16th January 2025
Work Schedule:
Shifts:
- Early shift: 8:00 AM 5:00 PM
- Late shift: 1:00 PM 10:00 PM
- Days Off: Rotational (priority for 2 consecutive days off when possible)
Key Requirements:
- Must currently reside in Portugal (any location, North to South).
- C2 to native French and B2+ English, both spoken and written.
- Possession of a valid residence card for Portugal, expression ofinterest, job seeker visa or a EU member state passport (a MUST)
- Customer Service Experience: Previous experience is mandatory.
- Tourism Background: Experience in the tourism industry is a plus but not essential.
Job Responsibilities:
- Respond to customer inquiries related to travel and tourism services.
- Assist with bookings, cancellations, and itinerary adjustments.
- Provide expert guidance and solutions for travel-related concerns.
- Ensure high customer satisfaction through efficient and empathetic support.
Why Apply?
- Gain valuable experience in the tourism sector.
- Work remotely from anywhere in Portugal with rotational schedules.
- Competitive salary package with performance and complexity bonuses.
- Contract Type: 6-month fixed-term (CDD), extendable
- Performance Bonus: EUR 100/month (based on performance metrics)
- Complexity Bonus: EUR 55/month
- Food allowance: EUR 7.23/day (net amount, paid in a separate card)
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