Customer Support Career Opportunities
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We are seeking a highly motivated and enthusiastic Customer Advisor to join our team. This is an exciting opportunity for someone who loves finding solutions and making a real impact in people's daily lives.
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Job Description
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The role involves supporting customers via phone, chat, email, and social media, offering help with account-related questions, technical issues, and transactions. The goal is to ensure every interaction is smooth, efficient, and positive.
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Main Responsibilities:
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* Provide excellent support across multiple communication platforms
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* Assist customers with setting up accounts, verifications, logins, and payment processes
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* Troubleshoot and resolve technical concerns with speed and professionalism
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* Be a trusted point of contact, especially for sports industry clients
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* Foster positive relationships through clear and compassionate communication
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* Follow internal policies and uphold service quality standards
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* Suggest improvements to enhance customer satisfaction and streamline processes
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Required Skills and Qualifications
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To succeed in this role, you will need to possess the following skills and qualifications:
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* Fluent in Dutch (C2 level)
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* Fluent in English (B2 level)
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* EU Citizenship or Portuguese Residency Card
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* 0-1 year of experience in customer support
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* Strong leadership, analytical, and communication skills
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* Eagerness to learn and grow
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Benefits
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We offer a range of benefits to support your career and well-being:
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* Competitive salary
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* Meal allowance
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* Health and life insurance
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* Onsite work environment
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* Relocation package
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Why Join Us?
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This is a great opportunity to take your customer support career to the next level. If you are passionate about delivering exceptional customer experiences and have the skills and qualifications required, we would love to hear from you.