Operational Excellence Strategist
At our resort, we are seeking an Operational Excellence Strategist to spearhead food and beverage operations. This individual will drive performance across multiple outlets, support recruitment and training, plan events, and maintain exceptional customer service standards.
Key Responsibilities:
* Drive performance across all F&B outlets
* Support recruitment, training & staff retention
* Plan and manage events
* Ensure smooth internal communication
* Identify training needs
* Control inventory & monitor costs
* Staff scheduling & service planning
* Maintain top-level customer service
* Help shape menus & manage purchasing
* Anticipate and respond to guest needs
* Set goals, KPIs & maintain hotel standards
* Foster teamwork
* Ensure health & safety compliance
What We Offer:
* Competitive salary above local average
* Free parking
* Career growth & development opportunities
* Dynamic and collaborative work environment
Join a global brand where caring for people is at the heart of everything we do.