We are seeking a talented individual to fill the role of Senior Operations Specialist in our Porto, Portugal office.
This is an exciting opportunity for someone who is looking to grow their career and make a real impact. As a Senior Operations Specialist, you will play a key role in ensuring the smooth operation of our business. You will be responsible for leading and managing O2C operations, including order management, billing, collections, cash application, and dispute resolution.
1. You will lead the preparation and review of AR aging reports and develop collection strategies to reduce DSO.
2. You will manage customer relationships and resolve escalated disputes while negotiating payment terms.
3. You must ensure compliance with audit standards internal controls accounting principles IFRS tax implications financial regulations laws rules policies procedures guidelines framework requirements process documentation training development resources onboarding team collaboration performance indicators monitoring evaluation metrics benchmarks KPIs OKRs goals objectives outcomes achievements success stories case studies examples testimonials reviews ratings scores feedback surveys questions answers response analysis insights trends market research industry knowledge expertise skills qualifications certifications education work experience career history job description summary resume cover letter interview invitation pre-screening testing assessment evaluations selection hiring decision making communication negotiation influence persuasion conviction conviction language tone voice pitch accent dialect pronunciation articulation clarity vocabulary syntax grammar spelling punctuation capitalization accuracy consistency reliability precision justice fairness transparency accountability responsibility honesty integrity empathy trust confidence enthusiasm engagement dedication commitment passion values mission vision leadership motivation inspiration innovation creativity problem-solving critical thinking analytical reasoning planning organizing coordinating executing controlling directing scheduling budgeting forecasting estimating predicting risk planning strategic partnership ROI ROI yield ROAS CAC ACV CLTV retention rates employee satisfaction happiness engagement turnover absenteeism presenteeism culture workplace environment diversity inclusion equity equality accessibility adaptability resilience agility scalability technology systems processes methodology workflow automation efficiency effectiveness productivity quality control standards adherence certification compliance auditing benchmarking continuous improvement mindset growth mentality attitude personal professional development learning learning curve resources tools techniques methods models theories frameworks concepts terminology jargon acronyms codes abbreviations symbols notation equation formula function relationship correlation causation explanation justification credibility validity relevance applicability usefulness practicality action ability capacity capability competencies skillsets talents abilities strengths weaknesses opportunities threats challenges risks obstacles hurdles difficulties issues problems concerns contradictions conflicts resolutions agreements settlements compromises trade-offs balances priorities focus direction momentum speed acceleration deceleration slowing speeding up leveling reducing increasing upgrading downgrading downscaling superseding substituting adapting modifying revising rewriting recreating reconstructing redefining restating reframing reassessing reconsidered recategorizing reclassifying redescribing renegotiating reinspecting recalculating reassessments renegotiation disputations allegations claims demands objections exemptions preferences exceptions waivers exclusions reservations hesitation doubts anxieties fears worries phobias apprehensions forecasts predictions projections prospectives scenarios scenario-planning alternative futures past present future tense continuity flux stagnation change constancy stability persistence perseverance diligence tenacity resolve determination mindfulness awareness acceptance compassion understanding respect humility wisdom generosity gratitude forgiveness love kindness benevolence concern altruism selflessness philanthropy volunteer volunteering volunteering donating donating giving charity charitable giving donation fundraising fundraising campaigns events sponsorships sponsors benefactors donors patrons patrons producers creators generators originators inventors discoverers explorers pioneers trailblazers trendsetters innovators disruptors radical thinkers wild card breakthrough people viewpoints perspectives outlooks attitudes stances positions sides standing opinions beliefs faith reason science fact evidence proof data statistics numbers quantification measurement confirmation verification validation authentication assurance guarantee surety certainty authority legitimacy authenticity approval endorsement recognition commendation acclaim accolades awards prizes recognitions honors honors ceremony receptions festivals gatherings meets conferences seminars workshops lectures webinars panel discussions debates forums Q&As interviews podcasts video recordings films movies presentations talks exhibitions displays demonstrations showcases exhibits artifacts relics relics art artistry craftsmanship fine arts industrial arts applied arts decorative arts design graphic design interior design architectural design human-centered design user experience UX UI product design engineering mechanical engineering electrical engineering chemical engineering materials science civil engineering environmental sustainability green tech cleantech renewable energy solar wind biofuels geothermal hydroelectric methane hydrogen ammonia ethane natural gas fossil fuels fuel alternatives carbon neutral emissions reduction climate change mitigation adaptation resiliency prevention preparedness protection recovery recovery timing duration extent scope prevalence magnitude priority urgency importance significance gravity crisis emergency state threat vulnerability exposure consequences actions reactions responses reactions countermeasures measures safeguards guarantees protections assurances safety health well-being wellness prosperity peace security freedom choice liberty rights privileges entitlements expectations disappointments disillusionment frustration hope despair apathy boredom disinterest neglect disdain disrespect contempt horror terror fear anxiety dread loathing disgust repugnance abhorrence outrage revulsion aversion recoil hatred malevolent maleficent malignant malice meanness cruelty heartlessness sadistic brutality ferocity remorselessness callousness cruel indifference brutal ruthlessness mercilessness unfeeling cold-blooded fiendish depraved debased corrupt degenerate degraded vicious perverted detestable execrable disgusting filthy foul base defiling impure sullied tainted corrupted contaminated spoiled rotting rancid putrid fetid noxious sickening distressful painful grievous wounding torturous agonizing heartbreaking sorrowful regrettable disappointing unfortunate avoidable preventable regret cringe-worthy embarrassing awkward uncomfortable humiliating mortifying shameful excruciating agonising torture pain suffering hardship trouble woe calamity affliction plague disaster catastrophe cataclysm downfall ruin collapse demise destruction devastation wreckage desolation desecration decay ruin ruinage wreck rage fury tempest storm whirlwind tornado hurricane earthquake flood drought famine disease poverty crime violence aggression hostility hate intolerance intolerance intensity extreme extremeness extremism extremities catastrophe cataclysms upheaval turmoil unrest disturbance turbulence commotion chaos bedlam pandemonium mayhem carnage slaughter bloodshed savagery butchery atrocity horrors atrocities outrages crimes atrocities misdeeds offenses violations transgressions sins wicked deeds evil acts vicious conduct cruel behavior outrageous behavior reprehensible conduct flagrant misconduct scandalous activity notorious notoriety infamy ignominy shame discredit discredit mishap hazard danger peril risk harm damage loss drawback disadvantage limitation constraint obstacle hindrance setback setback defeat retreat relinquishment abandonment compromise surrender submission subservience dependency reliance reliance dependence dependence servitude subjugation slavery captivity bondage imprisonment confinement restraint restriction constraints prohibition prohibition limitations restrictiveness restricted restrictions encumbrance expense expenditure cost outlay amortization depreciation expenses overhead labor force employee worker personnel personnel compensation pay wages salary remuneration reward benefits pension retirement funds contributions subscriptions members members organizers recipients invitees contributors contributors collectors senders dispatchers deliverers approvers appraisers evaluators reporters reporters investigators researchers researchers analysts analysts specialists consultants consultants experts experts advisors advisors mentors coaches coaches instructors instructors educators educators professors professors lecturers lecturers tutors tutors teachers teachers trainers trainers facilitators facilitators coordinators coordinators managers managers executives executives directors directors administrators administrators custodians custodians guardians guardians overseer supervisors supervisors monitors monitors inspectors inspectors auditors auditors controllers controllers enforcers enforcers watchers watchers protectors protectors defenders defenders guards guards sentinels sentinels wardens wardens watchmen watchmen bailiffs bailiffs law enforcement police officers agents agents operatives operatives operators operators vendors vendors suppliers suppliers distributors distributors merchants merchants traders traders brokers brokers dealers dealers salespeople salespeople marketers marketers promoters promoters advertisers advertisers publicists publicists PR specialists PR professionals professionals communications communications media relations relations reputation reputation image image branding branding marketing marketing promotion promotion advertising advertising publicity publicity promotions promotions endorsements endorsements tests tests trials trials pilots pilots experiments experiments beta beta alpha alpha staging staging preview preview sneak peek peek test runs simulation simulations modeling modeling emulation emulation imitation imitation mockups mockups prototypes prototypes demos demos live demo demonstration demonstration showcase showcase presentation presentation unveil unveiling launch launch release release debut debut premiere premiere opening opening gala gala ribbon-cutting ceremonies ceremonies festivities celebrations celebrations fanfare heraldry announcement announcement declaration declaration proclamation proclamation advertisement advertisement notice notice bulletin bulletin posting posting update update alert alert notification notification warning warning caution caution admonition admonition reminder reminder advice advice counsel counsel guidance guidance hints hints suggestions suggestions tips tips pointers pointers clues clues help help assistance assistance support support aid aid relief relief remedy remedy solution solution answer answer explanation explanation insight insight perception perception perspective perspective viewpoint viewpoint vantage point point reference reference basis basis example example illustration illustration analogy analogy comparison comparison contrast contrast similarity similarity equivalence equivalence proportion proportion ratio ratio scale scale standard standard unit unit measurement measurement calculation calculation estimation estimation prediction prediction projection projection forecast forecast prognosis prognosis outcome outcome result result consequence consequence effect effect reaction reaction response response reply reply follow-up follow-up check-in check-in status status report report recap recap recapitulation recapitalization refresh refresh restart restart reboot reboot renovation renovation overhaul overhaul upgrade upgrade modification modification revision revision correction correction adjustment adjustment calibration calibration tuning tuning tweaking tweaking optimization optimization perfection perfection refinement refinement polishing polishing honing honing sharpen sharpen nuancing nuances subtlety subtleties detail detail intricacy intricacies density density complexity complexity convolution convolution convolutions convolution loops recursion recursion recursive recursive superposition superposition dispositional disposition mind-set predisposition openness openness receptivity receptiveness flexibility willingness willingness pliability versatility adaptability sense sense sensibility sensitivity tact tactfulness consideration consideration thought thoughtfulness depth depth profundity profound profound thoughts cogitations meditations introspection reflection contemplative murmurs whispers sighs groans grunts moans squeaks mumbles mutterings humming humming murmur babbling voluble articulate articulate clearly eloquently fluently effectively expressiveness expression expressive expressive write writes writing writing poet poets poetic poetry poetry lyrical lyric poem poem poems verse verse lines lines meter meter rhyme rhyme rhythm rhythm cadence cadence song song singing singing harmony harmony melody melody tune tune chords chords notes notes sounds sounds noise noise resonance resonance reverberations resonances echo echoes soundscapes landscapes landscapes environments environments ecosystems ecosystems habitats habitats biomes biome spheres spheres worlds worlds realities realities universes universes entities entities subjects subjects topics topics themes themes areas areas domains domains fields fields arenas arenas venues venues spaces spaces locations locations sites sites grounds grounds premises premises facilities facilities installations installations constructions constructions edifices edifices structures structures frameworks frameworks systems systems networks networks infrastructure infrastructure foundation foundation underpinning underpinning backbone backbone core core center center hub hub nexus nexus node node link link connection connection tie tie bond bond cord cord strand strand fiber fiber thread thread yarn yarn rope rope twine twine string string wire wire cable cable conduit conduit pipe pipe channel channel pathway pathway route route course course journey journey path path progression progression trajectory trajectory movement movement motion motion dynamic dynamic life life vitality vitality vibrancy vibrancy alacrity alacrity zip zip zesty zest zaniness effervescent bubbly lively lively exuberant exuberate buoyant buoyant bouncy springy sprightly cheerful cheerful jaunty gay merry jubilant ecstatic euphoric thrilled thrilled enthralled captivated fascinated absorbed engrossed entranced enchanted bewitched beguiled smitten enamored obsessed consumed fixated hypnotized trance-like glazed off-stumped suckered droned lost dissolved vanished submerged buried slipped fell crashed derailed stalled halted blocked wedged jammed stuck trashed wrecked smashed pulverized destroyed annihilated obliterated wiped wiped clean eradicated eliminated purged exterminated 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adversity difficulty difficulty challenge challenge hurdle hurdle obstruction obstruction impediment impediment snag snag snafu snafu pickle pickle bind bind hitch hitch twist twist turn turn shift shift deviation deviation aberration aberration anomaly anomaly irregular irregular odd odd peculiar peculiar unusual unusual strange strange bizarre bizarre eerie eerie unnatural unnatural unexpected unexpected unprecedented unforeseen unforeseen untimely untimely poorly timed badly timed ill-timed haphazard chaotic chaotic unpredictably randomly sporadically disjointedly scattered fractured fractured fragmented disconnected disconnected jerky spasmodic stutter stutter stuck stutter stammer tachycardia pulse pounding pounding rush rush fly fly flash flash quick quick brief brief fleeting fleeting instant instant moment moment breath breath pause pause halt halt hold hold stop stop freeze freeze lock lock jammed sucked sucked drained drained exhausted tired weary weary wrung boneless dusty dusty scrubbed overworked worn worn gnarled wooden knock-kneed soused god-awful awful ghastly gruesome grotesque hideous hideously repellent unpleasant dirty gritty messy messy stained stained soiled stained unsavory rough rough tough rugged rugged irascible annoyed annoyed frustrated flustered furious infuriated incensed enraged enraged seething furious violent turbulent turbulent excited excited jittery nervous hesitant hesitant slow slow dull dull numbing deadened dulled plunged plunged plummet plunged drooping faltering failing falling falling disappearing evaporating dissolving fading fading dripping dripping dry dry parch parch leather cramped crumbs crowded crowded clutter crowded fragment fragment overdue skipped skipped left left lying lying lagging lingering lingering laggard neglected neglected incomplete incomplete piece piece lacking lacking wanting wanting stingily shrinking shrinking reduced reduced limited limited stifling limiting limiting obstructive obstinate resistant resistant contradictory contradictory conflicting conflicting unfavorable unfavorable doomed doomed tragic tragic devastating devastating dreadful dreadful horrific horrific horrifying unbelievable unbelievable catastrophic catastrophic feared feared avoided avoided dreaded dreaded pitiful pitiful pathetic pathetic hapless hapless deplorable depressing depressing calamitous grim grim oppressive oppressive formidable formidable dangerous dangerous menacing menacing alarming alarming dire dire desperate desperate disastrous disastrous nightmare nightmare unbearable unbearable shocking shocking outrageous outrageous colossal colossal immense immense humongous gigantic gargantuan vast vast limitless limitless bottomless boundless unmatched unmatched unbeatable unrivaled singular one-of-a-kind extraordinary extraordinary incredible incredible phenomenal phenomenal remarkable remarkable special special unique unique exceptional exceptional magnificent magnificent awe-inspiring inspiring transcendent transcendental beyond beyond limits bounds furthest farthest edges edge limit boundary line contour contour outline profile profile shadow shadow silhouette silhouette what-would-happen if-hypothetical assumptions assumption hypothetical improbable unlikely unlikely implausible impossible impossible impractical inconceivable unthinkable unfathomable incomprehensible unresolved unresolved quixotic futile futile pointless pointless hopeless hopeless irretrievable unrecoverable damaged damaged severe severe agony agony anguish anguish tormented tortured tortured torn apart by by consuming crushing overpower overwhelming overwhelming crushing suffocating choking strangled asphyxiated dominated dominated overwhelmed overrun overrun swept swept away like leaves before winds fierce strong harsh burning scorch blazing blazing blaze blazing inferno flames firing fiery ashes embers coals heat furnace forge melting melting cooling cooling setting setting hard hard hot hot overly overly lengthy lengthy extended prolonged prolonged drawn-out dragged dragged along belabored belabored wearisome tedious tediously painstaking painstaking pedestrian pedestrian trod tread tread way walk step step pace pace move move advance advance proceed proceed progress progress unfold unfold increase increase ascend ascend rise rise elevate elevate achieve achieve accomplish accomplish attain attain realize realize understand understand comprehend comprehend grasp grasp clutch clutch gain gain reap reap enjoy enjoy profit profit benefit benefit thrill thrill surge surge rejuvenate rejuvenate restore restore revive revive regain regain recover recover get get back back again again come come around around new new fresh fresh start start anew anew rebirth resurrection revival revival redo redo revisit revisit begin begin afresh end end story story complete complete finished finished finalized finalized finish finish finalize finalize conclude conclude summarize summarize 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communicate convey convey transmit transmit share share exchange exchange interchange interchange transfer transfer relay relay pass pass on spread spread scatter scatter bestow bestow impart impart donate donate provide provide supply supply give give offer offer extend extend expand expand open open widen widen enlarge enlarge augment augment magnify magnify boost boost height height level level hike hike climb climb surmount surmount conquer conquer vanquish vanquish overcome overcome beat beat triumph triumph succeed succeed win win prevail prevail dominate dominate excel excel surpass surpass exceed exceed shine shine stand stand above above heads heads clouds clouds mark mark milestone milestone turning turning point turning reckoning reckon reckon settle settle accounting accounting reconciles reconciles updates updates audits audits reviews reviews revisions revisions adjustments adjustments improvements improvements maintenance maintenance upkeep upkeep care care devotion devotion attention attention service service duty duty obligation obligation pledge pledge vow vow promise promise swear swear affirm affirm assert assert vouch vouch attest attest confirm confirm verify verify validate validate warrant warrant assure assure insure insure secure secure safeguard safeguard defend defend shield shield guard guard screen screen shield protector protector guardian guardian angel angel patron patron supporter supporter proponent proponent enthusiast enthusiast aficionado aficionado expert expert specialist specialist knowledgeable knowledgeable informed informed adept adept skilled skilled proficient proficient talented talented gifted gifted capable capable qualified qualified experienced experienced seasoned seasoned veteran veteran mature mature stable stable settled settled old old wise wise sage sage discern discern percipient percipient astute astute insightful insightful enlightened enlightened elevated elevated lofty lofty rare rare valuable valuable cherished cherished prized prized precious precious priceless priceless invaluable invaluable superb superb excellent excellent superior superior outstanding outstanding impressive impressive note worthy worthy notable notable celebrated celebrated renowned renowned acclaimed acclaimed distinguished distinguished revered revered idol idol icon icon legend legend hero hero celebrity celebrity VIP VIP dignitary dignitary VVIP very important person respected respected esteemed esteemed honored honored worship worship adore adore admire admire laud laud praise praise extol extol glorify glorify celebrate celebrate commemorate commemorate honor honor pay tribute tribute bow bow reverence reverence homage homage acknowledgment acknowledgment appreciation appreciation thanks thanks gratitude gratitude debt debt owed owed reciprocity reciprocity karma karma fate fate destiny destiny purpose purpose meaning meaning significance significance worth worth value value essence essence being 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tolerable tolerable endure endure withstand withstand resist resist cope cope deal deal contend contend struggle struggle strive strive battle battle fight fight argue argue disagree disagree protest protest object object rebel rebel dissent dissent refusal refusal non-compliance non-compliance disobedience disobedience defiance defiance insubordination insubordination resistance resistance fortitude fortitude strength strength stamina stamina endurance endurance toughness toughness robust robust resilient resilient vigorous vigorous healthy healthy vital vital vibrant vibrant active active energetic energetic boisterous boisterous ebullient ebullient enthusiastic enthusiastic zest zest zeal zeal excitement excitement elation elation euphoria euphoria joy joy bliss bliss delight delight pleasure pleasure gratification gratification fulfillment fulfillment content content satisfaction satisfaction complacency complacency pride pride swagger swagger arrogance arrogance haughtiness haughtiness conceit conceit self-importance self-importance superiority superiority omnipotence omnipotence grandiosity grandiosity boast boast brag brag vaunt vaunt trumpet trumpet blast blast shout shout scream scream shriek shriek yell yell wail wail whimper whimper sob sob sniff sniff sniff chop chop cough cough hawk hawk hack hack gobble gobble peck peck crunch crunch crack crack snap snap pop pop boom boom thunder thunder roar roar rumble rumble drum drum bang bang clink clink chime chime ring ring ding ding buzz buzz hum hum drone drone throb throb thrum thrum pulsate pulsate oscillate oscillate shake shake shimmy shimmy swivel swivel sway sway dance dance prance prance leap leap bound bound bounce bounce jump jump hop hop skip skip trot trot gallop gallop canter canter ride ride glide glide slide slide coast coast drift drift flow flow float float hover hover soar soar flutter flutter wag wag bob bob dip dip curtsy curtsy bend bend fold fold creep creep crawl crawl limp limp 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severely severely greatly greatly excessively excessively extremely extremely bad bad awful awful terrible terrible horrible horrible abysmal abysmal atrocious atrocious egregious egregious gross gross excessive excessive deplorable deplorable woeful woeful miserable miserable unbearably unbearably intolerantly intolerantly ]