Technical Support Advisor (English or Portuguese-Speaking) On-Site in Spain | A Coruña
Are you passionate about technology and ready to grow your career in the IT and software industry?
We are looking for English or Portuguese-speaking Technical Support Advisors to join our on-site team in A Coruña, Spain, providing technical assistance for a world-leading software development company.
If you have previous experience in technical support or as an IT Technician, this opportunity could be an excellent fit for you.
Responsibilities
* Provide technical assistance and support to customers via phone, chat, or email.
* Diagnose and resolve issues related to software, hardware, and cloud technologies.
* Support users with products such as Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Microsoft Windows.
* Deliver professional and empathetic customer service.
* Apply analytical thinking and problem-solving skills to handle complex situations effectively.
Requirements
* Native or fluent English or Portuguese (B2 level or higher).
* Education or experience in IT technologies, particularly in cloud solutions.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Customer-focused attitude with great attention to detail.
What We Offer
* Full-time, permanent contract (39 hours per week).
* Schedule: Monday to Friday, 9:00 to 18:00.
* Competitive annual salary: 19,738 gross/year.
* Relocation bonus: 500 (Flyer support).
* Paid, comprehensive training on cutting-edge technologies.
* Multicultural and friendly work environment.
* Excellent work-life balance.
* Career development and promotion opportunities within Spain and internationally.
* Relocation assistance for candidates living outside A Coruña.