We are looking for a unique and talented Business Analyst to join our team at KCS IT.
Key Responsibilities
* Proven experience as an IT Business Analyst in ServiceNow projects.
* Fluent in French and English (spoken and written).
* Strong analytical and communication skills.
* Ability to create clear documentation (business cases, process maps, user stories).
* Experience working in Agile or hybrid environments.
* Excellent stakeholder management across technical and non-technical teams.
Nice to Have
* ServiceNow certifications (e.g., CSA, CIS-ITSM).
* Knowledge of integrations with other IT systems or platforms.
* Familiarity with CMDB, Asset Management, or HRSD modules.
* Experience in multinational or enterprise-level environments.
About KCS IT
KCS IT is a consulting company in the field of Information Technology and Services. We value dedication, energy, integrity, flexibility, trust, hard work, and teamwork. Our mission is to create value for our clients through consulting, outsourcing, innovation, and training.
Why Join Us?
We offer a range of benefits including:
* Personalized career development.
* Interesting challenges in various sectors.
* Free training programs.
* International projects in Benelux.
* A variety of project types, including hybrid, full remote, and full onsite.
We Value Diversity and Inclusion
We champion equality and embrace diversity. Our company culture is inclusive, safe, and welcoming to all employees, regardless of age, ethnicity, sexual orientation, gender, disability, or any factor other than merit.