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Regional event operations specialist

Coimbra
Adecco
Eventos
Anunciada dia 6 maio
Descrição

Medical Information and Adverse Event Intake Specialist with Lithuanian, English and additional languages Use your scientific and foreign language expertise to join the world's leading comprehensive pharmaceutical safety services organization at a fast-growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams.ResponsibilitiesProvide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.Receive, triage, review and process lifecycle safety operational data; perform data entry for tracking and lifecycle safety databases, code relevant medical terminology, write descriptive narratives, generate queries pertinent to the case, perform quality control, assist with reconciliation, drive case closure, and coordinate translations.Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data.Build a positive, collaborative team environment with lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff.Establish and maintain effective team project service operations communications.Liaise with Project Manager by proactively identifying issues and proposing solutions.Participate in training across lifecycle safety process service offerings and participate in working groups as applicable in implementation of new initiatives.Required Knowledge, Skills, and AbilitiesLife Sciences Degree.Excellent written and verbal skills in Lithuanian, English and other foreign languages.Willingness and aptitude to learn new skills across our lifecycle safety service lines.Excellent attention to detail and accuracy, maintaining consistently high-quality standards.Excellent organizational skills and time‐management skills.Ability to establish and maintain effective working relationships with coworkers, managers, and clients.Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.This role is not available for UK visa sponsorship.EEO Minorities/Females/Protected Veterans/DisabledMedical Information and Adverse Event Intake Specialist with Slovenian, Croatian and English Use your scientific and foreign language expertise to join the world's leading comprehensive pharmaceutical safety services organization at a fast-growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams.ResponsibilitiesProvide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.Receive, triage, review and process lifecycle safety operational data; perform data entry for tracking and lifecycle safety databases, code relevant medical terminology, write descriptive narratives, generate queries pertinent to the case, perform quality control, assist with reconciliation, drive case closure, and coordinate translations.Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data.Build a positive, collaborative team environment with lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff.Establish and maintain effective team project service operations communications.Liaise with Project Manager by proactively identifying issues and proposing solutions.Participate in training across lifecycle safety process service offerings and participate in working groups as applicable in implementation of new initiatives.Required Knowledge, Skills, and AbilitiesLife Sciences Degree.Excellent written and verbal skills in Slovenian, Croatian and English.Willingness and aptitude to learn new skills across our lifecycle safety service lines.Excellent attention to detail and accuracy, maintaining consistently high-quality standards.Excellent organizational skills and time‐management skills.Ability to establish and maintain effective working relationships with coworkers, managers, and clients.Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.This role is not available for UK visa sponsorship.EEO Minorities/Females/Protected Veterans/Disabled#J-18808-Ljbffr

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